Saturday, March 1, 2014

SSRS - AX Users are unable to print any SSRS report


If some AX users are unable to print the SSRS Reports, try to follow the follow tips :

1- Delete the AUC files from the Business Connector user ( from the SSRS Server ).Take care to Stop reporting services before.
E.g. C:\Users\BCUSER\AppData\Local\

2- You will have to make sure that non admin users have sufficient access to browse the reports.
Is enough to add the Domain Users group on SSRS Report Folder and grant the DynamicsAXBrowser role.
E.g. go through http://ax2012r2a/Reports/Pages/Folder.aspx?ItemPath=%2fDynamicsAX&ViewMode=List, Click on Folder Setting, Security. The same also for the StaticReports Folder
More info at

3- Setting the Reporting Services Execution Account to the same user as the Dynamics AX Service Account.
Go through Reporting Services Configuration, Execution Account "tab".


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