Wednesday, January 2, 2013

AX 2012 - HelpServer error : System.InsufficientMemoryException

Hi All

If you have receive the below error while accessing your Help Service, mean that your server is having very low free memory.

To skip the problem you can modify the web.config file of your DynamicsAX6HelpServer site and add the follow attribute ( minFreeMemoryPercentageToActivateService ) :


The error message is something like :

"Memory gates checking failed because the free memory (14618624 bytes) is less than 5% of total memory. As a result, the service will not be available for incoming requests. To resolve this, either reduce the load on the machine or adjust the value of minFreeMemoryPercentageToActivateService on the serviceHostingEnvironment config element."


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